Setup guard tours in a few hours and watch your security guards conduct patrols in real-time from the comfort of your PC. Your security officers hit the floor running with location hints that virtually navigate them to their RFID tour checkpoints.
Incident reports with images, audio, video, witness statements and Google Maps - all formatted beautifully on our customizable PDF forms and stored securely for later use on your secure web portal. Stylish.
React to an incident as it happens, not hours later. Advanced technology allows real time tracking of your security work force via sensors built into the mobile devices and others deployed around your venue. Get automated alerts when critical events occur.
Your entire operation comes alive with real-time activity feeds and security guard mapping.
Using the latest in web technology, our website gives your managers a centralized location to quickly respond to any events in the field.
You can rest assured that your data is private with robust security protocols at every link in the communication chain. Read our white paper here.
Say goodbye to hand writing DAR's and activity logs. With SOVA, all guard tour activity is automatically tracked and catalogued throughout the day with no user intervention. Run DAR reports at any point throughout the day for up-to-the-minute reviews of activities by your team. Drill down into the data directly on the DAR by clicking user names, activities, etc. to gain valuable insight into your hotel security operation.
SOVA has a hassle free solution for hotels, now with integrated shipping. Send an email to a guest who has already left the hotel about a found item. Your guest reviews the item description and photo, selects a shipping method and pays with a credit card. You box the item, print and apply the prepaid shipping label and send. Improve your guest satisfaction scores while maintaining PCI compliance.
Keep eyes on your security guards as they move about your facility in real time. Custom floor plan overlays can be used for detailed indoor spaces. Easily dispatch messages and tasks directly to your users by clicking their icon in the map. See who's active, and who's not. We've recently expanded this feature to include a heat map so you can visually see where activity levels are highest around your hotel, and where you might want to increase your security presence.
Bring your equipment inventory into the modern age with advanced tracking via barcode scanning. Easy to setup security rules ensures that only authorized persons gain access to sensitive equipment like keys. Run equipment audits, blacklist users, even add service records all within this tightly integrated module.
Intuitive visitor check-in system. Print badges and scan via barcode. Blacklist visitors and companies with one click. Send reminder emails to prebooked visitors. Notify hosts automatically when their visitor has arrived. Create a watch list of named persons to limit access. Scan visitor passes in the field via our mobile app to verify credentials.
Add BOLO reports from other hotels or law enforcement to build a library of known POI's in your area. Set a watch radius and receive alerts if a POI is encountered at any hotel running SOVA. Share POI data instantly and track movements of POI's on a map based on encounters with other SOVA powered hotels to help thwart potential illegal activity at your property.
View historical data on user activities and plot those on a map with timestamps in precise detail. Click a map marker to reveal user details, comments, checkpoint data and any tasks that were done at that location. Use this data in security investigations or to simply review patrol patterns within and around your facility.
View detailed up-to-the-minute charts and graphs to gain valuable insight into your security operation for better decision making. Compare how security guards complete patrols, what tasks command the most time, who your top performers are, and more. SOVA compiles this data automatically without user intervention, and displays it in an easy to understand way. Charts can be downloaded easily and included in Word Docs, PowerPoint presentations, etc.
SOVA guard tour software can be deployed (including staff training) in about a day, and your team will be conducting tours that same evening. We don't outsource our installations - you can expect your installer to be knowledgeable in the ins-and-outs of the system, because more than likely he or she helped build it. We also provide a self-install kit for you do-it-yourselfers, while offering remote assistance if and when you need it.
SOVA was build using input from the best minds in the hospitality industry. The goal has always been to keep it simple, or people won't use it. Give us a try and see for yourselves. We'll ship you a couple demo devices so you can test drive SOVA at your hotel. After 30 days if you love it, keep it (just be sure to send us a check).
The SOVA guard tour web app runs on one of the fastest, most secure networks available to deliver mission-critical information to you when you need it. Data is monitored 24x7x365 via our data storage facility in Dallas, Texas. With triple redundancy backups in three distinct storage locations, your data is secured.
We want you to be happy with our product so hopefully you'll tell your industry colleagues and they'll buy our product too. We live and breathe by referrals. That's why our product comes with an unconditional 30 day guarantee. Test drive SOVA for a month at your hotel and if you don't love it, give it back. No sweat.