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We do not sell, rent, or give away the names or contact information of people using this service, To find your item we do of course need to give your information to the business where you lost your item. In addition, the business may send follow-up communication to you about the status of our search and other messaging needed to get the item returned to you. if and when your item is found and returned to you, you will no longer receive communications from us. You may opt-out at any time.
Step 1: Enter the hotel ID that is printed on your receipt, or provided to you during your stay. If you do not have this ID number, please contact the hotel directly for this information.
Step 2: After entering the ID, you will see the name of the hotel and a satellite view of the property. If this is where you think you left your item, click the button to continue.
Step 3: Enter information about the lost item, including any details that may help the business locate or identify your specific item.
Step 4: Enter information about the owner, including their name, address and date of stay at the hotel.
Step 5: Click the FIND IT button at the bottom once you have provided all of the required details and the hotel will be notified immediately about the lost item. You will also receive a confirmation via email.
Step 6: Finally, sit back and rest assured that the hotel staff is working at locating your lost item and will contact you directly if they find your item.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Effective date: September 15th, 2016.
Welcome to SOVA Systems. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at firstname.lastname@example.org.
SOVA Systems is engaged in the service of providing online courier solutions. SOVA Systems as a courier solutions provider has engaged the services of “Shippo” as an intermediary for finding the lowest shipping rates available.
Shippo Services allow you to find, compare, select and buy courier services for shipping documents and goods nationally and internationally. You may use the Services of Shippo to purchase postage from a third-party mail service or courier (“Courier”). Shippo serves as an intermediary between you and your selected Courier. Shippo does not transport or deliver shipments and Shippo is not a party to any contract you form with a Courier to pick up, transport, or deliver your shipments.
SOVA Systems, Shippo, or its subsidiaries as service links are not liable for any service failure incurred by the courier(s) who’s services are made available to you. We have provided the terms and conditions of service for the courier as a reference service to our customers, and by the use of this site/indicating your agreement to be bound by the terms and conditions of this Agreement, you have entered into a legal binding agreement with SOVA Systems.
You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services for your own internal, personal, use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. You will ensure that the information you supply to us in connection with purchasing postage or otherwise ordering Courier services is complete and accurate. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.
All dollar amounts shown in this document are in United States dollars unless otherwise indicated.
What do I need to know about interacting with Couriers and other third parties through the SOVA Systems website, and specifically the Shippo interface?
The Services may contain links or connections to Couriers or other third party websites or services that are not owned or controlled by Shippo. Our display on or through the Services of delivery service options offered by third parties does not in any way imply, suggest, or constitute any sponsorship or approval of us by any such Courier or any affiliation between any such Courier and us. Our display of specific options does not suggest a recommendation by us of the Courier or its delivery options. You agree that we are in no way responsible for the accuracy, timeliness or completeness of information it may obtain from these Couriers. Your interaction with any Courier or other third party found on or through our Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, is solely at your own risk. You agree that SOVA Systems and Shippo will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any Courier or other third party or for any personal injuries, death, property damage, or other damages or expenses resulting in any manner from your interactions with any Courier.
You agree to abide by the terms or conditions of purchase imposed by any Courier with whom you elect to deal. The circumvention of a Courier’s rules is prohibited. The use of prohibited practices may result in the termination of your account on the Services, the Courier taking actions including the cancellation of a service order, denied delivery, additional charges to your credit card, additional charges collected at the delivery or collection, or future invoicing.
If there is a dispute between participants on this website, or between users and Couriers or any other third party, you agree that SOVA Systems, Shippo or any other third party used in the fulfillment of these courier services is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release SOVA Systems, Shippo, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor."
International refers to all worldwide destinations, including the Canada and Mexico, unless otherwise stated. Package refers to any single container or envelope accepted by the courier for delivery. Receiver or Consignee refers to the person to whom a Shipment is being sent. Shipment refers to one or more Packages moving under a single, shipping document. Customer refers to the party contracting with SOVA Systems for services. Source Document means a computer document provided by SOVA Systems for the purpose of shipping a Package. Rates refers to the online published rates of shipping for SOVA Systems Services
Commodities Handled and Restrictions upon Service The courier offers transportation of general commodities subject to the following restrictions:
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