Lost Item
Report an item that a guest, visitor, or employee says is missing.
- Capture item details and photos
- Track and match potential finds
- Notify when a match is made
Security operations. Connected.
Sign in to SOVA
A security measure called "Two Step Authentication" has been added to your account either by yourself or your manager. With 2-Step Verification, signing into the SOVA website with your account will require both your password and a verification code that you can generate with this app. Here's how you can get up and running quickly:
RequirementsTo use Google Authenticator on your iPhone, you must have the latest operating system for your device. For Android, you must be running Android version 2.1 or later.
Downloading the appIf you’re still having trouble, you might want to verify that the time on your device is correct. Below you can learn about other common issues that may be preventing you from logging in with a verification code:
SOVA uses standard time-based one-time passwords (TOTP). Any compatible authenticator app can scan the setup QR code.
One fine body…
Choose whether you’re reporting a missing item or logging an item that was found.
Report an item that a guest, visitor, or employee says is missing.
Log an item recovered by staff into Lost & Found inventory.
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