Your vigilance is our strength. As you help safeguard our communities, SOVA's management platform stands guard over your operations. Log in to streamline your workflow, coordinate with precision, and uphold the highest standards of security. Together, we create a safer tomorrow.
A security measure called "Two Step Authentication" has been added to your account either by yourself or your manager. With 2-Step Verification, signing into the SOVA website with your account will require both your password and a verification code that you can generate with this app. Here's how you can get up and running quickly:
Requirements
To use Google Authenticator on your iPhone, you must have the latest operating system for your device. For Android, you must be running Android version 2.1 or later.
Downloading the app
On your iPhone or Android device, visit your App Store
Search for Google Authenticator
Download and install the application
Setup
If this is the first time you've used the Google Authenticator app, tap "Begin" to start the setup. To add a new account, in the bottom right, tap Add (plus icon).
To link your mobile device to your account, tap "Scan Barcode". If the Authenticator app cannot locate a barcode scanner app on your mobile device, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, select Install, then go through the installation process. Once the barcode scanning app is installed, reopen Google Authenticator, then point your camera at the QR code showing on your computer screen.
To test that the application is working, enter the verification code from the Google Authenticator app into the field below the QR code in the SOVA login screen, then click the Login button. The clock in the Authenticator app will let you know how much time is left before the verification code expires and a new one is generated. You need to enter the code into SOVA before the time expires. If you cannot enter the code before the time expires, simply wait for the Authenticator app to generate a new code.
If the code you enter is correct, you will be logged in to SOVA. If your code is incorrect, wait for a new verification code to be generated by the Authenticator app, then try entering the new code at the prompt.
If you’re still having trouble, you might want to verify that the time on your device is correct. Below you can learn about other common issues that may be preventing you from logging in with a verification code:
The web browser you are using, Internet Explorer, is not supported by SOVA. You can expect some pages to not load properly. For a better overall experience, we encourage you to try browsing this website using a recent version of Mozilla Firefox or Google Chrome. If you do not have these browsers installed on your PC, contact the person who manages your computer network and ask for assistance.
Update Password
Please reset your password before it expires to avoid possible service interruptions. Click the button below to reset your password, or choose later to be reminded the next time you login.
Update Password
Please help us in maintaining the security of your user account by resetting your password regularly. You must choose a unique password each time you update. Click the button below to reset your password, or choose later to be reminded the next time you login.
Password Update Required
Your password has expired. You must reset your password before continuing. Click the button below to reset your password. Contact your property admin or
create a ticket
if you need assistance. Click here to login a different user.